Frequently Asked Questions

Everything you need to know about enhancing your living space with ins_line.

What is the typical shipping timeframe for furniture orders?

Most of our home decor and furniture pieces are processed within 2-3 business days. Depending on your location, standard shipping typically takes between 5 to 10 business days.

Do you offer international shipping?

Yes, ins_line ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.

What is your return policy for home goods?

We want you to love your home. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.

Are your products covered by a warranty?

All ins_line furniture items come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

How can I track the status of my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your package's journey.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay for larger purchases.